Privacy Policy

At Vision Sport Shop (“we”, “us”, or “our”), operating at sportglassespro.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our services to athletes, fashion-conscious individuals, and families worldwide:

• Personal Identification Information: Name, email address, shipping/billing address, phone number, payment information (processed securely through our payment gateways).
• Transaction Information: Details about products you purchase, payment method, and order history.
• Technical Information: IP address, browser type, device information, and website usage data.
• Communication Data: Records of your communications with our customer service team.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders for sports glasses, fashion eyewear, and kids’ frames
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Prevent fraud and enhance security
• Send transactional communications (order confirmations, shipping updates)
• With consent, send marketing communications about new collections (e.g., Michael Kors, Lacoste, Oakley)
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

• Payment Processors: Visa, MasterCard, JCB, and PayPal to complete transactions
• Shipping Providers: To deliver your orders worldwide (excluding certain Asian and remote regions)
• Service Providers: Companies that help us operate our business (IT services, analytics)
• Legal Authorities: When required by law or to protect our rights

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your information:

• Military-grade encryption for all transactions
• Secure servers with restricted access
• No storage of payment data on our servers
• Regular security audits

Data is stored in accordance with applicable laws and only as long as necessary for the purposes collected.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Restrict or object to processing
• Data portability
• Withdraw consent (where applicable)
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and performance
• Personalize your shopping experience
• Show relevant advertisements (with your consent)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding certain regions), your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we offer kids’ eyewear, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date.