About Our Products

What types of eyewear do you offer?
We specialise in premium sports glasses and fashion eyewear for all ages and needs. Our collections include:
  • Sports glasses – High-performance eyewear for athletes
  • Kids’ eyewear – Durable, stylish glasses for children
  • Men’s fashion frames – Including brands like Oakley
  • Women’s fashion frames – Including designer brands like Michael Kors and Lacoste
Are your sports glasses suitable for professional athletes?
Absolutely! Our sports glasses are designed to meet the demands of competitive athletes. Many of our customers use them for marathons, cycling, and other sports. We partner with leading brands to ensure top-quality performance eyewear.

Ordering & Payment

What payment methods do you accept?
We accept all major payment methods for your convenience:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are securely processed.
Can I change or cancel my order after placing it?
You may request order changes within 1 hour of placing your order by contacting our customer service at [email protected]. After this period, your order will likely be in processing and cannot be modified.

Shipping & Delivery

What are your shipping options?
We offer two reliable shipping methods:
  1. Standard Express Shipping (£12.95) – via DHL or FedEx (10-15 days after dispatch)
  2. Free Standard Shipping – via EMS (15-25 days after dispatch, for orders over £50)
All orders are processed within 1-2 business days before dispatch.
Do you ship to my country?
We ship worldwide to most regions, excluding some Asian countries and remote areas. If you’re unsure about delivery to your location, please contact us before ordering.
How can I track my order?
Once your order is dispatched, you’ll receive an email with tracking information. You can use this to follow your package every step of the way with our shipping partners (DHL, FedEx, or EMS).

Returns & Exchanges

What is your return policy?
We offer hassle-free returns within 15 days of delivery. Items must be in original condition with all packaging. Please visit our returns page for full details on how to initiate a return.
What if my eyewear arrives damaged?
We take great care with our specialist packaging, but if your item arrives damaged, please contact us immediately at [email protected] with photos of the damage. We’ll arrange a replacement or refund.

Customer Service

How can I contact customer service?
Our friendly customer service team is available via email at [email protected]. We typically respond within 24 hours on business days.
Where is your company located?
Vision Sport Shop is headquartered at:
56 Broadway, Peterborough, GB PE8S 8DR
United Kingdom

Still have questions? We’re happy to help! Email us at [email protected]